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Coronavirus: Information for our customers

Are you still open?

Yes, as we are an online shop we have remained open and orders are currently dispatched as usual.

Should I be worried about touching my parcel?

Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus (COVID-19 but please follow the guidance from the NHS

Are parcels still being delivered on time?

Currently deliveries are being dispatched and delivered in time but this may change depending on our couriers.

What is the return policy if I am self isolating

Due to the current unfolding issue regarding Coronavirus and disruptions within the couriers infrastructure we will allow for late returns as long as the items are still in the condition they were received in.

How can I contact you?

We have three methods of contact Live Chat, Freephone or Email