questions

Technical Help & Support

If you have a query regarding your order, or you just want to get in touch with an enquiry, our Customer Services team will be more than happy to help.

Email: customer.services@christmastreesandlights.co.uk

You can also contact us by social media with your enquiry. You'll find the links to these at the side of this page.

We endeavour to respond to your enquiry the same working day. For any queries received over the weekend, we endeavour to respond by 5pm on Monday. However, If your enquiry is urgent, we strongly recommend that you contact our Customer Services team using our freephone number.

Freephone: 0800 157 7265 (Mon - Fri, 9.00am - 5:00pm)

 

Or contact us using the form below.

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